Rachel’s House







Learn All You Need to Know

Get in touch with us to learn more about the outpatient treatments services we offer to individuals in Eastern North Carolina.

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Your Questions, Answered 

At Rachel’s House, our nonprofit work is centered around community-based outpatient treatment for people with mental disorders and substance abuse disorders. Read our answers to frequently asked questions and contact us in Windsor, North Carolina for further information.


Coming Soon

Be Part of Our Team

Rachel’s House provides equal employment opportunities to all employees and applicants for employment without regard to race, color, religion, sex, national origin or age disability. As we continue to grow, we are excited to announce the following job opportunities:
  • Qualified Mental Health Professional
  • Substance Abuse Qualified Professional
  • Peer Support Staff
  • Clinical Mental Health/Substance Abuse Clinical Assessor

Qualified Mental Health Professional

  • Create individualized PCPs for the members enrolled in the PSR program. Monitoring utilization of service to ensure that it is effective, appropriate, and within the limits set forth in both rule, PCP, and the service authorization
  • Ensuring that all initial and re-authorizations for services occur in a timely fashion
  • Facilitating relationships and serving as a link between the company, guardians, local agencies and the community
  • Supporting the client in the development of various skill building activities, including: daily and community living skills, socialization skills, adaptation skills, and behavior and anger management
  • Performing Case Management functions of linking and arranging for services and referrals
  • Working closely with other clinical/professional staff to maintain communication and providing feedback, standardizing procedures and expediting PCP implementation

Schedule

Monday to Friday

COVID-19 Considerations

Work Remotely

Temporarily due to COVID-19

Certified Peer Support Specialist

We are looking for a Certified Peer Support Specialists to join our agency providing peer support services and assisting clients with determining personal goals for recovery.

Certified Peer Support Specialist will:

  • Model recovery values, attitudes, beliefs, and personal action to encourage wellness.
  • Teach and promote self-advocacy and empower clients.
  • Ensure timely completion of documentation of PSS services in accordance with Clinical Coverage Policy 8A and other related regulatory requirements set forth by the MCO.
  • Maintain client confidentiality in adherence to HIPPA regulations.
  • Demonstrate the ability to engage and serve the consumers enrolled, contribute to the overall success of the rehabilitative process, and carry out duties with flexibility and an individual focus.
  • Promote and contribute to the development of a culture of recovery and empowerment and will uphold the integrity of program goals.
  • Teach functional skills (managing meds, finances, health care, resources, daily living, etc.)
  • Assists the client in gaining information about going back to school or job training.
  • Develop and implement a Mental Health Wellness Recovery Action Plan.
  • Provide linkage to community resources.
  • Utilize her or his personal recovery experience to instill a sense of hope and optimism for persons in recovery.
  • Support the consumer to maintain stable housing, improve housing situation, and enhance independent living skills.
Requirements of the Peer Support Specialist include:
  • High School Diploma or GED or equivalent
  • 1 year of experience working with persons with the population supported
  • Certified as a Peer Support Specialist or diagnosis and eligibility for certification as Peer Support Specialist by the governing agency
  • Must complete a minimum of twenty (20) hours of training specific to the required components of the specific service definition including crisis response within the first 90 days of employment
  • Valid drivers’ license and automotive insurance
  • Ability to pass background check and drug screen
  • CPR, first aid, NCI and/or role related certification, a plus

Schedule

Monday to Friday

Weekends

COVID-19 Considerations

Can work temporarily remote due to COVID-19.

Substance Abuse Qualified Professional

  • SAIOP/SACOT Qualified Professional
  • Provide structure group for clients in SAIOP/SACOT services.
  • Create PCPS for clients in SAIOP/SACOT services
  • Ensuring that all initial and reauthorizations for services occur in a timely fashion
  • Supporting the clients in SACOT/SAIOP in the development of various skill-building activities, including daily and community living skills, socialization skills, adaptation skills, and behavior and anger management
  • Performing Case Management functions of linking and arranging for services andreferrals
  • Working closely with other clinical/professional staff to maintain communication and providing feedback, standardizing procedures
  • Coordinating transition to another level/type of care for the client
  • SA Qualified Professional must meet one of the following:
  • (a) a graduate of a college or university with a master’s degree in a human service field and has one year of full-time, post-graduate degree accumulated supervised experience in substance abuse prevention; or
  • (b) a graduate of a college or university with a bachelor's degree in a human service field and has two years of full-time, post-bachelor’s degree accumulated supervised experience in substance abuse prevention; or
  • (c) a graduate of a college or university with a bachelor's degree in a field other than human services and has four years of full-time, post bachelor's degree accumulated supervised experience in substance abuse prevention;
Job Type: Full-time

Schedule

Monday to Friday

COVID-19 Considerations

Temporarily work remote due to COVID-19.

Clinical Mental Health/Substance Abuse Clinical Assessor

Our agency has an immediate need for a fully Licensed Professional (LPC, LMFT, LCSW or LCAS) to complete Comprehensive Clinical Assessments. Position is very flexible and desired candidate is a hardworking, independent professional who can organize their time effectively. Credentialing with Trillium MCO is preferred.

  • Maintain a therapeutic and safe environment while persons supported receive services and help facilitate appropriate linkage and transition to additional services or into the community upon discharge.
  • Perform interviews with individuals and/or families to aid in identifying presenting problems, assessing mental status, gathering relevant facts of psychosocial history, and assigning accurate diagnoses that will help determine the best intervention to help the individual and his or her family achieve stated goals. Ensure each individual served has an appropriate, clinically based and culturally sensitive assessment which is the basis for all service provision.
  • Maintain necessary medical records in compliance with state, federal, and agency guidelines.
  • Assist individuals and families in meeting other psychosocial needs by referring them to appropriate level of care (such as specialty providers, doctors, social services, and other community resources) and providing information needed within the guidelines of confidentiality standards.
  • Provide crisis assessments, stabilization, and service coordination in order to de-escalate crisis and potential crisis situations in an effort to maintain lowest level of care that promotes safety.
  • Maintain licensure as required by licensing board and attend educational trainings/seminars to remain up to date on current best practices.
  • Maintain positive working relationships within the communities served, including with individuals, families, staff, monitoring and licensing agencies, organizations, funding resources, and other human service agencies.
  • Be an active participant in the ongoing continuous quality improvement activities of the agency.
  • Provide clinical consultation as required or requested by other professionals within the agency to provide ongoing professional development and to process difficult client situations that may arise.
  • Drive or travel to community locations, various agencies, and other outreach destinations as assigned.
  • Attend and actively participate in meetings and training as required.
  • Maintain certification in all agency, state and federal training requirements. Demonstrate knowledge of and comply with all agency policies and procedures, as well as state and federal statutes and regulations related to specific program areas.
  • Demonstrate knowledge of and comply with all agency policies and procedures. Follow service definition guidelines for services being provided.
  • Maintain accurate service documentation in a manner consistent with agency and state/federal law.
  • Complete and submit accurate billing information on time; maintain and ensure comprehensive medical records are kept for each person served.
  • Maintain positive working relationships within the communities served, including with individuals, families, team members, other staff, monitoring and licensing agencies and organizations.
  • Implement and follow service definition guidelines for services being provided.
  • Complete all other relevant responsibilities as assigned by the supervisor.
  • Driving and travel is required.

Job Types

Full-time, Part-time, Contract

Contact Us Today!